Fast food concepts developed very rapidly in last few years in Peshawar region. A conceptual model of service quality and its implication for future research.
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The TQM Magazine, 12 5 Thesis of Customer Satisfaction in Fast Food Thesis of Customer Satisfaction in Fast Food 2 February Fast food Background Customer satisfaction, a business term, is a measure of how products and services supplied by a company meet or surpass customer expectation.
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Harvard Business Review, 61, A Study on Public Sector in Malaysia.Service Quality in Fast Food Sector Service quality and customer satisfaction The relationship between customer satisfaction and service quality is a controversial issue in the literature.
found that the antecedents of customer satisfaction at the fast food restaurants in China were service quality. The customer satisfaction is customer’s evaluation of goods and services in term of whether it is according to the customer’s requirements or it is dissatisfied the customer’s needs and wants.
Actually customer’s satisfaction is the customer’s evaluation of goods and services in term of whether it is. INVESTIGATING THE RELATIONSHIP BETWEEN OPERATIONS EFFICIENCY AND CUSTOMER SATISFACTION A Thesis presented.
THREE ESSAYS ON THE CUSTOMER SATISFACTION-CUSTOMER LOYALTY ASSOCIATION by Young Han Bae A thesis submitted in partial fulfillment of the requirements for the Doctor of. Service Quality, Customers’ Satisfaction and the Moderating Effects of Gender: A Study of Arabic Restaurants ☆.
3.) Does maintaining great customer satisfaction affects once organization? 4.) How can we provide an excellent customer service to achieve satisfied customer? 5.) What are the most feedbacks or concerns of customers?
IMPORTANCE OF THE STUDY Customer satisfaction is one of the aspects in the restaurant that should always in place.Download